3-YEAR MANUFACTURING WARRANTY
All of our Wander Luggages are guaranteed to be free of manufacturing defects in materials and workmanship for 3 years of receiving your products.
The warranty does not cover damage from improper care or misuse (including overloading, rough handling, transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).
It also doesn’t cover normal wear and tear, including stains (such as grease, oil, dirt, or ink) and scratches.
⚠️For damage that occurred during transport: Airlines are responsible for damage to your luggage, but many have a limited 24-hour claim window. Taking action while you’re still at the airport gives you the best chance of having your damage claim resolved. Contact the airline or travel provider as soon as you arrive at your destination.
If you need more information regarding this warranty, don’t hesitate to contact us.
LUGGAGE WARRANTY EXTENSION
You can get a free extra 2-year warranty extension, for a total of 5 years. For more info, please click here
WANDER POCKET PERFUME
60-DAY MANUFACTURING WARRANTY
All of our Wander Pocket Perfume Atomizers are guaranteed to be free of manufacturing defects in materials and workmanship for 60 days of receiving your products.
The warranty does not cover damage from improper care or misuse, excessive sun exposure, or the use of inappropriate cleaning products. It also doesn’t cover normal wear and tear, including stains (such as grease, oil, dirt, or ink) and scratches.
If you experienced leakage within 60 days of purchase, please don’t hesitate to contact us.
RECEIVED A FAULTY ITEM?
In the unlikely event that you received a faulty item, please send us the following info to our LINE @wanderglobal or email firstname.lastname@example.org
- Your order number
- Photos/videos that show the fault as clearly as possible
Don't worry about sending your faulty item back to us yet, just keep hold of it until you've been contacted by our warranty team.